Frequently asked questions
Is it really from Thailand?
Yes, all our products are 100% original and directly imported from Thailand.
Where do you deliver to?
We deliver worldwide, so anyone, anywhere can enjoy our authentic Thai pieces.
When will I get my order?
Delivery times may vary depending on your location, but generally it takes between 1 to 3 business days for Portugal. For international destinations, it may also take between 1 to 3 business days, depending on the region.
Can I track my order?
Yes! Once your order is shipped, we'll send you a tracking number via email so you can follow your delivery.
Can I buy in person?
Yes! We’re at events all over the country. Follow us on social media (@thaiporstore) to see where we’ll be next!
What if I order the wrong size?
If the size doesn’t fit, no worries! We accept returns and exchanges within 15 days of receiving your order. Just make sure the items are in their original condition, unworn, and with the tags attached. For more details, check our return and exchange policy.